Ingebretsen's Shipping & Policies
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Shipping & Rates
At this time we ship only within the U.S. and to Canada.
Standard shipments in the continental U.S. will be sent either by UPS Ground or
by U.S. Mail Priority Service and are charged by the standard shipping rates below.
Please supply street address for possible UPS delivery.
Standard Shipping Rates for continental United States
$0 - $3 $3.00
$3.01 - $15 $5.50
$15.01 - $30 $7.00
$30.01 - $50 $8.50
$50.01 - $100 $11.00
$100.01 - $250 $13.50
$250 & over FREE*
*In the continental United States.
*AK, HI and Canada shipments receive 35% off actual amount of postage.
Customer responsible for Expedited surcharge, if chosen (see below).
Customers may request Expedited shipping for a surcharge of $25.
Expedited shipments are shipped via either UPS Second Day Air or USPS Priority Mail Express,
and will arrive no more than 2 days after we ship. If your order is placed before
noon, CST, Monday through Friday, we will ship your Expedited package out on that same day.
Orders made after noon may not be sent until the next day.
For larger orders, an additional oversize surcharge of $10 may be added to the Expedited charge.
Shipping to Alaska, Hawaii and Canada
Shipments to Alaska, Hawaii and Canada are always sent by U.S. Postal Service and are charged
the actual amount of postage. There is a shipping deposit ($5 for AK/HI, $10 for Canada)
charged at the time of checkout which is applied to the final shipping charge.
Orders over $250 will receive 35% off the actual amount of postage.
Note for Canadian Customers
We will ship your package via either USPS Priority Mail or USPS First Class.
Priority Mail has a guaranteed delivery time of 5-10 days and includes tracking capabilities.
First Class has no guaranteed delivery time (it is generally 1-5 weeks) and no tracking.
First Class service can only be used on packages weighing less than 4 lbs.
Weight Priority First Class
< 1 lb. $28 $10
1 - 2 lb. $29 $15
2 - 3 lb. $31 $20
3 - 4 lb. $33 $25
5 - 10 lb. $36 - 45 N/A
10- 30 lb. $48 - 91 N/A
If you think your order will weigh less than 4 pounds, please indicate which service you would prefer in the “Special Instructions” section when placing your order. If you would like to know the weight and shipping charge before we ship you may indicate that in the “Special Instructions” as well.
Shipping Perishable Items
Customers ordering perishable food items are asked to consider how they would like their order to be shipped. Customers shipping perishable food items should choose (only) one of the following options:
* Standard Shipping with the addition of a freezer pack (adds $2.50)
* Standard Shipping with the addition of a re-usable insulated cooler box and freezer pack (adds $12.50)
* Expedited Shipping (adds $25)
* Standard Shipping without a freezer pack or cooler box.
Ingebretsen's is not responsible for any spoilage or damage.
If an item is not available in the quantity you desire at the time your order is placed, there will be
a message next to that item in the Shopping Cart indicating how many of the item will be backordered.
For most orders, we will hold any in-stock items and ship the complete order once the backordered items arrive. Depending on the size of the order, we also have the option of sending the in-stock items first and the backorders in a later shipment. We will get in touch as soon as possible to let you know when you can expect your order to be shipped.
The cost of backordered items will be authorized and held at the time of checkout but will not be finally charged until we receive those items and are ready to ship. Your total shipping charges will not exceed the shipping cost of your original order.
If you have any questions, please email to firstname.lastname@example.org
or call us at 1 800 279 9333 for the mail order department.
~ Please note that our return policy is 30 days.
~ Returns will be credited to your original payment method less shipping and handling charges.
~ Store credit will be issued for returns received after the 30 day period.
Do some of our shipping boxes appear to have been around the world several times?
Yes, because they may well have been!
In an effort to think green and keep our shipping fees as low as possible,
we try to re-use boxes and packing materials whenever possible.