Ingebretsen's Shipping & Policies

Click the link below to see more information for:

General Shipping & Rates
Expedited Shipping
Shipping to Alaska, Hawaii or Canada
Shipping Perishable Items
Backordering Items
Return Policy

Privacy Policy
We never share our customers' information. Ever.

Shipping & Rates

At this time we ship only within the U.S. and to Canada.
Shipments in the continental U.S. will be sent either by UPS Ground or U.S. Mail Priority Service
and are charged by standard shipping rates.
Please supply street address for possible UPS delivery.

Standard Shipping Rates for continental United States
$0 - $15                             $6.00
$15.01 - $30                       $7.50 
$30.01 - $50                       $9.50
$50.01 - $75                       $11.50
$75.01 - $100                     $13.50
$100.01 - $200                   $15.50
$200 & over                       FREE*
*In the continental United States.
  Customer responsible for expedited surcharge, if chosen (see below).

Customers may request Expedited shipping for a surcharge of $20.
Most expedited shipments are shipped via UPS Second Day Air Service.
If your order is placed before noon, CST, Monday through Friday,
we will make every effort to get your Expedited shipment out on the same day but we cannot guarantee it.
Please note: Packages going Second Day Air arrive two days AFTER the day they are shipped.
An additional oversize surcharge of $10 may be added to Second Day Air charge.

Shipping to Alaska, Hawaii and Canada
Shipments to Alaska, Hawaii and Canada are always sent by U.S. Postal Service and are charged
the actual amount of postage. There is a $5 shipping deposit charged at the time of checkout and is applied
to the final shipping charge. Orders over $200 will receive 35% off the actual amount of postage.

Note for Canadian Customers
We will ship your package via either USPS Priority Mail or USPS First Class.
Priority Mail has a guaranteed delivery time of 5-10 days and includes tracking capabilities.
First Class has no guaranteed delivery time (it is generally 1-5 weeks) and no tracking.
First Class service can only be used on packages weighing less than 4 lbs.
Weight                     Priority                   First Class
< 1 lb.                       $28                          $10
1 - 2 lb.                     $29                          $15
2 - 3 lb.                     $31                          $20
3 - 4 lb.                     $33                          $25
5 - 10 lb.                   $36 - 45                   N/A
10- 30 lb.                  $48 - 91                   N/A
If you think your order will weigh less than 4 pounds, please indicate which service you would prefer in the “Special Instructions” section when placing your order. If you would like to know the weight and shipping charge before we ship you may indicate that in the “Special Instructions” as well.

Shipping Perishable Items
Customers ordering perishable food items are asked to consider how they would like their order to be shipped. Customers shipping perishable food items should choose (only) one of the following options:
*  Standard Shipping with the addition of a freezer pack (adds $2)
*  Standard Shipping with the addition of a re-usable insulated cooler box and freezer pack (adds $10)
*  Expedited Shipping   (adds $20)
*  Standard Shipping without a freezer pack or cooler box. 

      Ingebretsen's is not  responsible for any spoilage or damage.

Backordering Items
If an item is not available in the quantity you desire at the time you are placing an order, you will see a note under that item in your Shopping Cart, indicating how many of that item will be backordered, if you choose to go forward with that quantity of the item.

The cost of backordered items will be authorized and held at the time of checkout, but will not be finally charged (captured) until we receive those items and are ready to ship.  We will hold your in-stock items, and ship them with your backordered items, if we are certain things will arrive within a week of the order being placed.  If we are unsure we will send the in-stock items right away and the backordered items when they arrive.  Your total shipping charges will not exceed the shipping cost of your original order.

If you do not wish to wait for an item on backorder, you may remove it from your order, or change the quantity you are ordering (make sure when you change the quantity that you click on the "Update Shopping Cart" button.

If you have any questions, please email to
or call us at 1 800 279 9333 for the mail order department.

Return Policy
~ Please note that our return policy is 30 days.
~ Returns will be credited to your original payment method less shipping and handling charges.

~ Store credit will be issued for returns received after the 30 day period.

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Flying Box Earth
Do some of our shipping boxes appear to have been around the world several times?
Yes, because they may well have been!
In an effort to think green and keep our shipping fees as low as possible,
we try to re-use boxes and packing materials whenever possible.