Ingebretsen's Shipping & Policies

Click the link below to see more information for:

General Shipping & Rates
Expedited Shipping
Shipping to Alaska, Hawaii or Canada
Shipping Perishable Items
Backordering Items
Return Policy


Privacy Policy
We never share our customers' information. Ever.




We want to make sure that you get your order in time for Christmas and New Year's!
We will certainly do whatever we can to get your order to you in time,
but we can only guarantee delivery of in-stock items by Christmas for orders placed no later than Wednesday, December 17th.

The last day to ship perishable food to either coast by Standard Shipping is Monday, December 15th.
Please have your perishable food order in no later than Friday, December 12th.

If an item you wish to order appears as “backordered” we may still be able to get it to you before Christmas,
but we can’t guarantee it. Please call (1 800 279 9333) or email orders@ingebretsens.com
with questions about availability.



Shipping & Rates

At this time we ship only within the U.S. and to Canada.
Standard shipments in the continental U.S. will be sent either by UPS Ground or
by U.S. Mail Priority Service and are charged by the standard shipping rates below.
Please supply street address for possible UPS delivery.

Standard Shipping Rates for continental United States
$0 - $3                                $3.00
$3.01 - $15                         $5.50 
$15.01 - $30                       $7.00
$30.01 - $50                       $8.50
$50.01 - $100                     $11.00
$100.01 - $250                   $13.50
$250 & over                       FREE*
  *In the continental United States.
  *AK, HI and Canada shipments receive 35% off actual amount of postage.
 
Customer responsible for Expedited surcharge, if chosen (see below).

Customers may request Expedited shipping for a surcharge of $25.
Expedited shipments are shipped via either UPS Second Day Air or USPS Priority Mail Express,
and will arrive no more than 2 days after we ship. If your order is placed before
noon, CST, Monday through Friday, we will ship your Expedited package out on that same day.
Orders made after noon may not be sent until the next day.
For larger orders, an additional oversize surcharge of $10 may be added to the Expedited charge.

Shipping to Alaska, Hawaii and Canada
Shipments to Alaska, Hawaii and Canada are always sent by U.S. Postal Service.
Your final shipping charge will be the actual amount of postage.
There is a shipping deposit charged at the time of checkout which is applied to the final shipping charge.
Orders over $250 will receive 35% off the actual amount of postage.

Note for Canadian Customers
Priority Mail has a guaranteed delivery time of 6-10 days and includes tracking capabilities.
First Class has no guaranteed delivery time (it is generally 2 - 4 weeks) and no tracking.
First Class service can only be used on packages weighing less than 4 lbs.
Expedited (Priority Mail Express) usually takes 3-5 business days and can be easily tracked.

Weight                     Priority                   First Class           Expedited
< 1 lb.                       $28                          $10                        $40
1 - 2 lb.                     $29                          $15                        $40
2 - 3 lb.                     $31                          $20                        $45
3 - 4 lb.                     $33                          $25                        $47
5 - 10 lb.                   $36 - 45                   N/A                       $51 - 70
10- 30 lb.                  $48 - 91                   N/A                       Call
If you would like to know the weight and shipping charge before we ship
you may indicate that in the “Special Instructions” and we will email you. 
If you have any questions please call or email before ordering.

Shipping Perishable Items
Customers ordering perishable food items are asked to consider how they would like their order to be shipped. Customers shipping perishable food items should choose (only) one of the following options:
*  Standard Shipping with the addition of a freezer pack (adds $2.50)
*  Standard Shipping with the addition of a re-usable insulated cooler box and freezer pack (adds $12.50)
*  Expedited Shipping   (adds $25)
*  Standard Shipping without a freezer pack or cooler box. 

      Ingebretsen's is not  responsible for any spoilage or damage.

Backordering Items

If an item is not available in the quantity you desire at the time your order is placed, there will be
a message next to that item in the Shopping Cart indicating how many of the item will be backordered.

For most orders, we will hold any in-stock items and ship the complete order once the backordered items arrive. We will get in touch as soon as possible to let you know when you can expect your order to be shipped. We also have the option of sending the in-stock items first and the backorders in a later shipment
- if you’d prefer that, you may indicate that in the “Special Instructions” section when checking out.

The cost of backordered items will be authorized and held at the time of checkout but will not be finally charged until we receive those items and are ready to ship. Your total shipping charges will not exceed the shipping cost of your original order.


If you have any questions, please email to orders@ingebretsens.com
or call us at 1 800 279 9333 for the mail order department.


Return Policy
~ Please note that our return policy is 30 days.
~ Returns will be credited to your original payment method less shipping and handling charges.

~ Store credit will be issued for returns received after the 30 day period.

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Flying Box Earth
Do some of our shipping boxes appear to have been around the world several times?
Yes, because they may well have been!
In an effort to think green and keep our shipping fees as low as possible,
we try to re-use boxes and packing materials whenever possible.