Ingebretsen's Shipping & Policies

Click the link below to see more information for:

Shipping to Canada
Shipping Perishable Items
Backordering Items
Return Policy

Privacy Policy
We never share our customers' information. Ever.

Shipping & Rates

At this time we ship only within the U.S. and to Canada.
Standard shipments in the continental U.S. will be sent either by UPS Ground or
by U.S. Mail Priority Service and are charged by the standard shipping rates below.
Please supply street address for possible UPS delivery.

Standard Shipping Rates for United States
$0 - $3                                $3.00
$3.01 - $15                         $5.50 
$15.01 - $30                       $7.00
$30.01 - $50                       $8.50
$50.01 - $200                     $10.00
$200 & over                       FREE*
Orders over $200 receive free shipping in the U.S.
*Orders over $200 to Canada (only) receive 50% off actual amount of shipping.

Customers may request Expedited shipping for a surcharge of $25
Expedited shipments are shipped via either UPS Second Day Air or USPS Priority Mail Express, 
and will arrive no more than 2 business days after we ship. If your order is placed before 
noon, CST, Monday through Friday, we will ship your Expedited package out on that same day. 
Orders made after noon may not be sent until the next day. 
For larger orders, an additional oversize surcharge of $10 may be added to the Expedited charge.

Shipping to Canada
Shipments to Canada are always sent by U.S. Postal Service.
Your final shipping charge will be the actual amount of postage.
There is a shipping deposit charged at the time of checkout which is applied to the final shipping charge.
Orders over $200 will receive 50% off the actual amount of postage.

Note for Canadian Customers
Priority Mail has a guaranteed delivery time of 6-10 days and includes tracking capabilities.
First Class has no guaranteed delivery time (it is generally 2 - 4 weeks) and no tracking.
First Class service can only be used on packages weighing less than 4 lbs.
Expedited (Priority Mail Express) usually takes 3-5 business days and can be easily tracked.

Weight                     First Class               Priority               Expedited
0 - 0.5lb.                   $10                           $35                       $45
0.5 - 1 lb.                  $16                           $35                       $45
1 - 2 lb.                     $16                           $38                       $50
2 - 3 lb.                     $25                           $41                       $55
3 - 4 lb.                     $37                           $44                       $60
4 - 5 lb.                     N/A                          $47                       $64
5 - 15 lb.                   N/A                          $49-$74                $69-111

If you would like to know the weight and shipping charge before we ship,
you may indicate that in the "Special Instructions” and we will get in touch with an estimate.
You can also email or call us before ordering.
For orders weighing over 15 lbs, we always get in touch to confirm the shipping total.

Shipping Perishable Items         

Customers ordering perishable food items are asked to consider how they would like their order to be shipped. Customers shipping perishable food items should choose (only) one of the following options:
*  Standard Shipping with the addition of a freezer pack (adds $2.50)
*  Standard Shipping with the addition of a re-usable insulated cooler box and freezer pack (adds $12.50)
*  Expedited Shipping   (adds $25)
*  Standard Shipping without a freezer pack or cooler box. 

      Ingebretsen's is not responsible for any spoilage or damage.
    Ingebretsen's is not responsible for perishable shipments delayed by weather conditions.

Backordering Items 

If an item is not available in the quantity you desire at the time your order is placed, there will be
a message next to that item in the Shopping Cart indicating how many of the item will be backordered.

For most orders, we will hold any in-stock items and ship the complete order once the backordered items arrive. We will get in touch as soon as possible to let you know when you can expect your order to be shipped. We also have the option of sending the in-stock items first and the backorders in a later shipment
- if you’d prefer that, you may indicate that in the “Special Instructions” section when checking out.

The cost of backordered items will be authorized and held at the time of checkout but will not be finally charged until we receive those items and are ready to ship. Your total shipping charges will not exceed the shipping cost of your original order.

If you have any questions, please email to
or call us at 1 800 279 9333 for the mail order department.

Return Policy
~ Please note that our return policy is 30 days.
~ Returns will be credited to your original payment method less shipping and handling charges.

~ Store credit will be issued for returns received after the 30 day period.

Back  to Top

Flying Box Earth
Do some of our shipping boxes appear to have been around the world several times?
Yes, because they may well have been!
In an effort to think green and keep our shipping fees as low as possible,
we try to re-use boxes and packing materials whenever possible.